5

5

Deane's Auto & Truck Repair is amazing! Highly recommend! I was traveling 6+ hours to Philadelphia and was 2.5 hours into the trip when I was forced to pull over when I noticed smoke billowing out of the back of my truck. I drove to the nearest exit (Exit 67 on I-84) and parked in a Burger King parking lot, angrily scrolling through Google to find a local garage where I could bring my F250. I called Deane's Auto & Truck Repair because it was the closest and I hoped I could get in to be seen. Bob Deane answered the phone. I explained my situation and told him I felt safe driving the truck to the shop and he told me he could get me in as soon as I arrived. I sat in the waiting area and chatted with Barbara while Bob diagnosed the issue; she was extremely nice to speak with. Bob checked in every hour to let me know how it was going and what he thought the issue might be. After a test drive, he determined the probable cause and talked through my available options. They told me that they would make sure to get me where I was going one way or the other and they both seemed genuinely concerned making sure I was taken care off. We agreed on a plan that and I left the shop grateful that I'd been fortunate enough (given the circumstances) to break down in Bob and Barbara's area. I can't think of any time before that I've ever been treated so respectfully, professionally and kindly (let alone by a repair shop) and can't thank Bob and Barbara enough. Nobody ever wants to be in a situation where they are broken down, hundreds of miles away from home and at the mercy of an unscrupulous mechanic. I can tell you from experience that Bob and Barbara were a genuine pleasure to work and this experience will stay with me for a long time. Highly recommend (again)!

5

There are not a lot of diesel repair facilities outside of dealerships around here. Bob came across very professional and knowledgeable on first meeting him. He diagnosed and repaired my issue and took care of some other costly repairs as well. I will be returning for any further maintenance on my 08 f250

Thank you Zach for bringing your 2008 Ford F250 6.0 Super Duty in for Steering Box, EGR Diagnostics and Exhaust work. We really appreciate you putting your trust in us.

- Deane's Auto & Truck Repair
5

Came here with my Volvo semi truck with a lot of emergency problems. Fixed fast!!!

Thank you Mike for bringing your 2012 Volvo VNL in for a New Water Pump. We really appreciate you putting your trust in us.

- Deane's Auto & Truck Repair
5

Thank you Bennet for bringing in your 2007 Acura RDX for it Transmission Service, Rear Differential Service and Oil Change. We really appreciate you putting your trust in us.

- Deane's Auto & Truck Repair
5

I always have a great experience with Deane's Auto. Barbara is very friendly and knowledgable. I always trust Deane and Barbara with my car!

Thank you Haley for bringing your 2017 Hyundai Elantra in for an Oil Change and New Tires. We appreciate you putting your trust in us.

- Deane's Auto & Truck Repair
5

I called Deane's to make an appointment to have my tires replaced on my 2016 Porsche Macan S and also have a 4 wheel alignment. They were able to fit me in right away. The work was done the same day that I dropped it off and the car runs awesome! I would recommend them to everyone I know. They do great work at a reasonable price!

Thanks Sheri, We love being your go to for all of your Porsche Maintenance needs.

- Deane's Auto & Truck Repair
5

Un garage avec un service excellent et des gens vraiment super gentil! Nous avons apporter notre camion ford e350 et le probleme que nous avions etais reglé en 1h! Ils nous ont laisser leur numero pour nous permettre de les appelers en cas de probleme lors de notre voyage au etats unis!

(Translated by Google) Thank you Kim for your kind review. We were happy to help you during your stay with us. If you need anything, do not hesitate to call me. (Original) Merci Kim pour votre aimable critique. Nous avons été heureux de vous aider lors de votre séjour chez nous. Si vous avez besoin de quoi que ce soit, n'hésitez pas à me téléphoner.

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5

Brought car in for some work, and was done on time prices are reasonable. friendly staff I'll be back when need work done . And they also work on cars as well as trucks . thanks guys for the help.

You're very welcome we appreciate your business.

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5

I am new to the Tolland area (for work), and I needed an oil change due to an upcoming cross country road-trip. Unfortunately most car shops close @ 6 or earlier and I couldn't make it home (Providence area) and be able to get an oil change during the week. So after looking for a local spot around my work, Deanes came up and I visited. I was greeted by Barbara, just a friendly and welcoming attitude that set the mood for the whole experience. The oil change was fast and done right with suggestions on future things to watch for. I definitely look forward to another visit soon now that I came back from my roadtrip!

Thank you Cesar for your kind review. We appreciate being your go to for your Oil Change Services and I look forward to seeing you soon! Barbara

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